• Email Us : info@dogshotelcy.com
  • / Call Us : +357 99 648 635 / 99 675 486

FAQs

My pet has never been in a hotel before, will he/she cope?

The vast majority of pets take the accomodation at the Dogs Hotel Cyprus very well. We will do our utmost to make them as comfortable as possible. If they haven’t boarded before it is often a good idea to book a single or two nights stay (usually during weekends) for the first visit so they learn they will be going home again before bringing them in for a longer stay.

Can I telephone while I am away to check on my pet?

Of course, at Dog hotel Cyprus we are happy to take calls enquiring about your animals while you are away. You can also see pictures of your pets stay on our website as well as video’s through our youtube channel.

When do I pay for the stay of my pet?

Normally you pay at the end of the stay when you come to collect. If you prefer to pay on arrival or in advance that is no problem. In cases were the animals will stay with us for more than a month we might request a small downpayment.

What happens if I need to cancel my booking?

We ask that you give us seven days notice wherever possible if you need to cancel to give us the opportunity to re-let the kennel. If you have given us less notice or simply not turned up without letting us know on multiple occasions you may be asked to pay in advance for future bookings.

Are you open all year round?

Yes, we are open every day of the year.

If I have more than one pet can they stay in the same cage?

Of course they can, if the owner wishes so. We can also offer the possibility of dogs and cats staying in the same cage if the owner wishes so.

What ages do you accept?

Our pet hotel is happy to accept dogs and cats of all ages.

In case extreme cold or heat, will my pet stay outside?

Of course not. In periods of extreme cold or heat there are specially landscaped interior cages for greater comfort during the stay of the animal in our hotel.

Would my pet come into contact with other animals?

Each dog can freely move around the premises – without a colar, but always whilst we are overlooking. They will come in contact with other dogs only if the owner requests so and always after an evaluation of the pet’s character from us. If the owner has more than one animal in our hotel then the dogs go out together.

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How many times a day do the animals go out for a walk?

The dogs come out at least 3 times a day.

What dimensions do the cages have?

The comfort of the animal in our hotel is of huge importance. Our cages 3m x 2.5m.

Can I look round?

Viewing of our facilities is welcomed, please give us a call on 99 648 639 and we will be more than happy to welcome you for a tour in our premises.

What if I haven’t found the information I need on this website?

Please call us on 99 648 639, we would be delighted to answer any queries you may have.

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